Tech Support Engineer

Experience: 1 - 6 Years

Location: Delhi/NCR

Compensation: Rupees 1,75,000 - 3,50,000 Best in the industry.

Education: UG - B.A - Any Specialization,B.Com - Commerce,B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(Technical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Posted Date: 16 Feb

Desired Candidate Profile

Knowledge of PCs and Internet,operating systems – DOS,Win 98,Me,XP,NT,2000,Computer hardware components – CPU, Motherboard, RAM, HDD, Modem,
technical troubleshooting skills/ability.Extremely good comm. skills both written&spoken,Clear speech

Job Description

Manage end-user customer phone calls. Demonstrate effective typing and verbal comm.skills. Document case information,Utilize the Ph.System.Demonstrate efficient problem solving &troubleshooting skills,serve to satisfaction client&internal

Keywords: Customer Support / Technical Support / Troubleshooting Skills / Managing Customers on phone, chat & e - mails.

Company Profile

Leading Company in it's industry which offer global services in business and knowledge processing services .In true sense are the pioneers of the Indian Business Process Outsourcing industry.

Contact Details

Company Name:

Client of Auralis Consulting.

Website:

Not Mentioned

Executive Name:

Gaurii Pandey,gaurii.aura@gmail.com

Address:

Not Mentioned

Telephone:

41022444

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